The Australian Energy Regulator (AER) has published the 2012 electricity performance report for the Victorian distribution network service providers (DNSPs).

 

The report examines the financial and service quality performance of the state’s five electricity DNSPs. Including:

 

  • CitiPower
  • Jemena Electricity Networks
  • Powercor
  • SP AusNet
  • United Energy Distribution.

 

The report found that overall, Victorian DNSPs reported improved supply reliability when compared to 2009, with sharp falls in unplanned minutes-off-supply and unplanned interruptions.

 

The report found that unplanned minutes-off-supply fell by 27 per cent, whule there was a 16 per cent decrease in the number of unplanned interruptions.

 

AER chairman Andrew Reeves said that the improved reliability performance was principally due to less extreme weather in 2010.  

 

"While all businesses improved reliability in 2010, Jemena Electricity Networks was the only business which met the performance target set by the previous regulator, for unplanned minutes-off-supply." 

 

Mr Reeves said the AER has increased the financial penalties and bonuses for performance from 2011 to strengthen the incentives for the businesses to provide better services for customers. 

 

"The financial returns for these businesses over the period 2006 to 2010, were consistently higher than forecast. This is due to sales being above and costs being below the amounts forecast in 2005," Mr Reeves said.
  

The report can be found here